Bobby Rahal Automotive Group - Mechanicsburg
  • Service
  • Mechanicsburg, PA, USA
  • Full Time
  • Bobby Rahal Honda

Medical, Dental, Vision, Prescription, Flexible Spending Account, Voluntary Insurance, 401(k)


No doubt about it, clients love Bobby Rahal's service it's why we've been voted "Simply the Best" by Harrisburg Magazine's Reader's poll every year consecutively since 2004! It takes a special group of people to earn that sort of accolade, and we're looking for a personable, detail-oriented Service Advisor to join our Bobby Rahal Honda team and help us continue our success! This is an important position that plays a critical role in providing the amazing customer service we're known for if you're a pleasant team player, we encourage you to apply! This position works Tuesday through Saturday and the hours are 6:30am - 5pm, including a 7am - 7pm Wednesday rotation.

As Service Advisor, you will:

Greet clients in a timely, friendly manner and obtain information about their vehicle. Document any issues the vehicle may have accurately and clearly on a repair order.

Test drive the vehicle with client as needed to confirm the problem.

Advise client on the care of their vehicle and the value of maintaining the vehicle in accordance with manufacturer's specifications.

Provide a complete and accurate written cost estimate for labor and parts.

Explain completed work and all charges to client.

Handle telephone inquiries regarding customer questions, appointments, and work in progress.

What are the educational/experience requirements needed to be a Service Advisor?

You need to have a customer service background with administrative experience. We'd love it if you already have automotive knowledge, too!

What are the general requirements of this position?

A positive attitude and desire to help others are absolute musts, and you should really be comfortable talking with different people from all walks of life.

You need to have solid basic computer skills, including typing. We provide training on the specific computer programs used.

The service environment is very fast-paced, so you should be organized and able to multi-task with ease.

You must have a valid driver's license and a clean driving record.

What are my rewards and benefits?

When you work for the Bobby Rahal Automotive Group, you're a part of a world-class organization with a stellar reputation in the community. We're often referred to as "Team Rahal" and for good reason there is great camaraderie amongst our team members, and our number one focus is to work together exceed our clients' expectations each and every time they do business with us.

Full-time team members are eligible for a full benefits package including medical/dental/vision insurance, life insurance, short and long term disability, and a flexible spending account.

We offer competitive wages and embrace a "promote from within" philosophy.

Paid time off is offered after one year of employment. Team members are eligible for holiday pay after 90 days of employment.

Interested candidates should apply online.

Bobby Rahal Automotive Group is an Equal Opportunity Employer!

Bobby Rahal Automotive Group - Mechanicsburg
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